Healthcare

6 Creative Ways To Improve Hand Hygiene Compliance at Your Hospital

Excellent hand hygiene is a non-negotiable for healthcare facilities. It’s vital to keep patients, staff, and visitors safe. But sustaining a high lev...

Senior Living

4 Ways Your Nutrition Services Can Attract Seniors During COVID-19

COVID-19 hasn’t made it easy for senior living communities to attract new residents. Earning the trust of seniors and their families is more challengi...

Culinary Environmental Services Healthcare Hospitality & Patient Care Leadership

The Importance of Clear, Effective Communication in Healthcare

Imagine you show up at a new restaurant after a long day at work. You’re tired, hungry, and ready to unwind. After being seated at your table, a few m...

Senior Living

Senior Dining Case Study: Improving Resident and Employee Satisfaction

Who: CHRISTUS St. Joseph Village Services: Senior Dining Background Food is the simplest pleasure in life. That’s why the dining experience is a criti...

Support Services

What Are the Benefits of Outsourcing Support Services?

By Derek Kissos, Executive Vice President of Strategy and Growth No matter what industry you’re in, success in a post-COVID world will depend on if yo...

Healthcare

Reducing Costs Through Hospital Support Services

Recovering from the financial and operational effects of COVID-19 will require a strategy that focuses on both reducing costs and improving operations...

Healthcare

How the Patient Experience Impacts Hospital Revenue

Ask any hospital administrator, and most would say that patient experience is their top priority and the driver of everything their hospital does. But...

Environmental Services Healthcare Hospitality & Patient Care

4 Reasons Your Hospital Should Have a Patient Sitter Program

There are four main reasons your hospital needs a patient sitter program: • It increases patient safety • Patients get a better experience • Nurses ar...

Environmental Services Healthcare Hospitality & Patient Care

Providing Excellent Patient Care Through Environmental Services

A lot of the talk around providing excellent patient care revolves around soft skills. Mechanisms like AIDETⓇ (Acknowledge, Introduce, Duration, Expla...

Environmental Services Healthcare Linen Utilization and Laundry Management Patient Flow

Hospital Support Services: The Data Behind Their Impact

You know that hospital support services matter. But maybe you’ve never seen their impact quantified in detail. We collected data from three different ...