Working in the rigorous 24/7 healthcare environment is no simple task.  Many team members in this field wear multiple hats during their normal day-to-day operations - they are leaders, counselors, troubleshooters, mediators, and so much more.  Effectively encompassing all these roles can often cause a detriment to mental health.  That’s why it is extremely important for those working in the healthcare industry to maintain a healthy work-life balance.  Creating this balance is often easier said than done, but with perseverance and proper organization you can find balance again.  

To learn how to more efficiently manage a work-life balance, we reached out to William Crowell, an EVS Director in Fort Worth, Texas who has been with the HHS team for over 13 years.  Throughout his tenure, Crowell has managed to reach a positive balance between his career and his personal life while also achieving great results in the workplace.  Here are four main strategies he has added into his daily routine that have helped him achieve a strong work-life balance.  

Constantly Communicate

“Constant communication is key to maintaining the best productivity while not overwhelming yourself.  When it comes to communication, it’s best to over communicate.  Create action plans, work schedules, meetings, survey inspections, drills, and anything that you can to stay ahead of the game.  It’s important to hardwire everything.  Once systems are properly in place and everyone is following protocols, the operation can run itself.”

Assess and Prioritize

“If you notice an unbalance, the first thing you need to do is assess the items you are struggling with and prioritize them.  For example, if you struggle with recruiting, set aside time on a daily basis to just focus on recruiting.  Put it on your calendar, create an alarm and stick to it.  This will help keep you from getting bogged down and will ultimately make things easier overtime.”

Support the Team

“This is probably the most important aspect of creating a work-life balance.  As a leader in the industry you need to empower your managers and supervisors with the tools and support they need to handle issues and answer questions when they are on duty.  By consistently giving your team members credit and sharing that information with your clients and partners, you are able to build a rapport of trust between the two.  This tactic has helped eliminate 80% of my work stress.  The more support and faith you have in your team, the less likely you will feel the need to check in.”


“Disconnecting from work can come in all types of forms from working out, to just sitting outside and taking in the fresh air.  It’s important to disconnect and put your phone and work down for awhile and take time to be you.  Work is already stressful enough, that’s why it is essential to make time to do the things that you love.”

Establishing a higher quality of life hinges on maintaining a healthy balance between your career and personal obligations. No matter the industry in which you work, anyone can utilize these strategies and incorporate them into their daily routine.  As you set off to create a better balance, here is one last word of advice from Crowell, “be organized in your operations and you will absolutely have a great work-life balance.”


William Crowell joined HHS in 2004, serving as Assistant Director of EVS for a facility in Jackson, MS. Currently, Crowell serves as the Director of EVS for a facility in Fort Worth, TX and has been in this role the past two years. Crowell earned his Bachelor of Business Administration from Louisiana State University where he also played football.  


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