Healthcare

6 Creative Ways To Improve Hand Hygiene Compliance at Your Hospital

Excellent hand hygiene is a non-negotiable for healthcare facilities. It’s vital to keep patients, staff, and visitors safe. But sustaining a high lev...

Healthcare

The Importance of Clear, Effective Communication in Healthcare

Imagine you show up at a new restaurant after a long day at work. You’re tired, hungry, and ready to unwind. After being seated at your table, a few m...

Healthcare

Reducing Costs Through Hospital Support Services

Recovering from the financial and operational effects of COVID-19 will require a strategy that focuses on both reducing costs and improving operations...

Healthcare

How the Patient Experience Impacts Hospital Revenue

Ask any hospital administrator, and most would say that patient experience is their top priority and the driver of everything their hospital does. But...

Healthcare

4 Reasons Your Hospital Should Have a Patient Sitter Program

There are four main reasons your hospital needs a patient sitter program: • It increases patient safety • Patients get a better experience • Nurses ar...

Healthcare

Providing Excellent Patient Care Through Environmental Services

A lot of the talk around providing excellent patient care revolves around soft skills. Mechanisms like AIDETⓇ (Acknowledge, Introduce, Duration, Expla...

Healthcare

Hospital Support Services: The Data Behind Their Impact

You know that hospital support services matter. But maybe you’ve never seen their impact quantified through real data. We collected information from t...

Healthcare

Recruiting Hospital Support Services Staff

By Tom Decker, President, Learning & Development We often don’t fully understand the real life situations of the people we’re recruiting to work a...

Healthcare

Build a Partnership with EVS and Nursing To Improve Patient Care

By Willie Nash, Director of Environmental Services A healthy working relationship between nursing and environmental services (EVS) staff is necessary ...

Healthcare

How To Create a Contingency Plan for Your EVS or Culinary Team

Environmental services (EVS) and hospital culinary teams are on the front lines of the battle against COVID-19. In the wake of the pandemic, these dep...