Healthcare

6 Creative Ways To Improve Hand Hygiene Compliance at Your Hospital

Excellent hand hygiene is a non-negotiable for healthcare facilities. It’s vital to keep patients, staff, and visitors safe. But sustaining a high lev...

Culinary Environmental Services Healthcare Hospitality & Patient Care Leadership

The Importance of Clear, Effective Communication in Healthcare

Imagine you show up at a new restaurant after a long day at work. You’re tired, hungry, and ready to unwind. After being seated at your table, a few m...

Healthcare

Reducing Costs Through Hospital Support Services

Recovering from the financial and operational effects of COVID-19 will require a strategy that focuses on both reducing costs and improving operations...

Healthcare

How the Patient Experience Impacts Hospital Revenue

Ask any hospital administrator, and most would say that patient experience is their top priority and the driver of everything their hospital does. But...

Environmental Services Healthcare Hospitality & Patient Care

4 Reasons Your Hospital Should Have a Patient Sitter Program

There are four main reasons your hospital needs a patient sitter program: • It increases patient safety • Patients get a better experience • Nurses ar...

Environmental Services Healthcare Hospitality & Patient Care

Providing Excellent Patient Care Through Environmental Services

A lot of the talk around providing excellent patient care revolves around soft skills. Mechanisms like AIDETⓇ (Acknowledge, Introduce, Duration, Expla...

Environmental Services Healthcare Linen Utilization and Laundry Management Patient Flow

Hospital Support Services: The Data Behind Their Impact

You know that hospital support services matter. But maybe you’ve never seen their impact quantified in detail. We collected data from three different ...

Environmental Services Healthcare Leadership

EVS Directors Share How They Create a Positive Work Environment

A negative work environment creates stressed and disengaged employees. This yields high turnover rates and poor job performance—things that have costl...

Healthcare

Recruiting Hospital Support Services Staff

By Tom Decker, President, Learning & Development We often don’t fully understand the real life situations of the people we’re recruiting to work as ho...

Environmental Services Healthcare Leadership

Build a Partnership with EVS and Nursing To Improve Patient Care

By Willie Nash, Director of Environmental Services A healthy working relationship between nursing and environmental services (EVS) staff is necessary ...