HHS Blog

Excellent hand hygiene is a non-negotiable for healthcare facilities. It’s vital to keep patients, staff, and visitors safe. But sustaining a high lev...

Imagine you show up at a new restaurant after a long day at work. You’re tired, hungry, and ready to unwind. After being seated at your table, a few m...

Recovering from the financial and operational effects of COVID-19 will require a strategy that focuses on both reducing costs and improving operations...

Ask any hospital administrator, and most would say that patient experience is their top priority and the driver of everything their hospital does. But...

There are four main reasons your hospital needs a patient sitter program: • It increases patient safety • Patients get a better experience • Nurses ar...

A lot of the talk around providing excellent patient care revolves around soft skills. Mechanisms like AIDETⓇ (Acknowledge, Introduce, Duration, Expla...

You know that hospital support services matter. But maybe you’ve never seen their impact quantified in detail. We collected data from three different ...

A negative work environment creates stressed and disengaged employees. This yields high turnover rates and poor job performance—things that have costl...

By Tom Decker, President, Learning & Development We often don’t fully understand the real life situations of the people we’re recruiting to work as ho...

By Willie Nash, Director of Environmental Services A healthy working relationship between nursing and environmental services (EVS) staff is necessary ...