Dec
19
Reducing HAIs Through Hand Hygiene
In the healthcare field, hand hygiene is a vital practice that helps to greatly reduce the risk of transmitting potentially deadly germs not only to patients, but to staff members as well. Even though this practice is of the utmost importance,... …more
Sep
12
The Importance of Showing Employees Appreciation All Year Round
By Oakley Smith, RDN, LD, HHS Regional Director of Patient Experience It’s International Environmental Services Week, so that means many organizations are going above and beyond to celebrate their team and their dedication. However, the appreciation... …more
Aug
15
Patient Satisfaction Starts at the Front Door
By Dan Franklin, HHS Vice President of Environmental Services, Healthcare First impressions follow patients throughout their entire stay at a hospital and, ultimately, it impacts their overall satisfaction scores when they leave. With that, just as... …more
Jan
31
How Patient Sitters are Adding Value to Healthcare
The healthcare industry is home to a wide-array of occupations, all serving crucial roles in the health, safety, and well-being of patients. “One important position...that didn’t commonly exist 20 years ago is that of the patient sitter,” notes ... …more
Oct
25
What Healthcare Administrators Need to Know When Choosing a Support Service Provider
By Brian Weed, HHS Managing Partner Throughout my 25-year tenure working in facilities, environmental, and food services, and serving as a member of executive management within the support services industry, I have seen the monumental tasks... …more
Sep
13
Adapting to the Changing Senior Living Design
Senior living communities are moving into a continuum of care focus, where they have amenities to suit every phase of the aging process - from independent and assisted living to skilled care - called continuing care retirement communities, or CCRC.... …more
Aug
16
How Contracting Benefits Hospitals
By Bobby Floyd, CEO, Healthcare Division Over the recent years, contracting has become an increasingly popular trend as the healthcare industry pushes to improve the quality of patient care and alleviate costs and expenditures. It’s important to... …more
Aug
02
The Secret to Finding Work-Life Balance
Working in the rigorous 24/7 healthcare environment is no simple task. Many team members in this field wear multiple hats during their normal day-to-day operations - they are leaders, counselors, troubleshooters, mediators, and so much more.... …more
Jun
07
Benefits of Removing Pagers from Healthcare
Towards the late 1980s and throughout the 1990s, pagers took the world by storm. By using a simple character and numeric messaging system, this wireless technology served as a method to better connect individuals. As technology continued to advance,... …more
Apr
12
