Sep
26
Three Questions to Help Resorts Find a True Support Service Partner
By German Marroquin, HHS Vice President of Learning & Talent Development Successful partnerships depend on creating the perfect blend of brand standards, customer service culture, and business partner support. This trifecta is at the core of effective... …more
Sep
12
The Importance of Showing Employees Appreciation All Year Round
By Oakley Smith, RDN, LD, HHS Regional Director of Patient Experience It’s International Environmental Services Week, so that means many organizations are going above and beyond to celebrate their team and their dedication. However, the appreciation... …more
Aug
29
Great Leaders Aren't Afraid to Get Their Hands Dirty
By Chef Johnny Carino People first. This is a motto businesses should live by every single day. But not all organizations do just that. Businesses are in a constant battle to hit financial goals and this oftentimes takes attention away from the... …more
Aug
15
Patient Satisfaction Starts at the Front Door
By Dan Franklin, HHS Vice President of Environmental Services, Healthcare First impressions follow patients throughout their entire stay at a hospital and, ultimately, it impacts their overall satisfaction scores when they leave. With that, just as... …more
Aug
01
Why Tracking Food Waste is Important for all Industries
By Dirk Noteboom, R.D., HHS President of Culinary In the United States, more food reaches landfills than any other single material from everyday trash. That accounts for approximately 31 percent (133 billion pounds) of the overall food supply in the... …more
Jul
18
Harnessing Technology to Form Better Partnerships
By Bruce Moore, HHS President of Information Systems Data-driven technology has advanced considerably throughout the years. In the past where systems would take multiple months or even years to perfect, today, companies are able to offer technology... …more
Jul
04
Modern Approach to Diversity in the Workplace
Diversity in the workplace has a much more heterogeneous definition than many give it credit. Beyond ethnic, cultural, gender, and age differences, diversity also encompasses the talents, ideas, and perspectives that each individual brings to an... …more
Jun
20
How Registered Dietitians are Lowering Readmission Rates
By Elizabeth Horton, RDN, HHS Corporate Dietitian Statistics show that at the time of admission, 20 to 50 percent of all patients are at risk for malnourishment or are malnourished, and up to 31 percent of these malnourished patients experience... …more
Jun
06
Preparing for Peak Season–What Resorts and Timeshares Should Know
By Danny Bradford, CEO, Resorts Division Whether you operate a resort on white sand beaches, or a timeshare nestled in a pine-covered mountainside, it’s crucial to be prepared to handle the influx of guests when peak season arrives. The stress caused... …more
May
23
