HHS Blog

Best Practices Leadership

How to Make Small Talk Work For You

An area where individuals may lose networking opportunities is introducing themselves to people they meet in quick passing and trying to find a connec...

Best Practices Healthcare Leadership

Best Practice Techniques for Service Recovery

  By Oakley Smith, Vice President, Experience Quality No operation is perfect. Though organizations strive to deliver the highest quality service ever...

Environmental Services Leadership

How to Build a Servant Leader Mentality

By Terrance Newson, Vice President of Environmental Services Servant leadership is a philosophy designed on the ideals that the main objective of a le...

Aviation

Three Things Airlines Can Do to Prevent Dissatisfied Customers

By Jim Murphy, CEO, Aviation Division Traveling can be a stressful experience. Delays, gate changes, and issues with baggage or check-in can leave pas...

Culinary

Revolutionize Your Food Sourcing Practices

Sustainability has become a hot topic in the food industry in recent years as consumers have become more aware of how the foods they consume affect th...

Leadership

The Key to Maintaining Organizational Success

There are many important factors that go into building and maintaining a successful organization, such as developing a strong business plan and creati...

Leadership

Serve Your Community to Connect to Your Company's Purpose

When a company relocates to a new community or expands service or partnership areas, it provides an opportunity to reevaluate involvement in the local...

Leadership

Removing Tacit Approval to Uphold and Maintain Standards

By James Hernandez, HHS Vice President, Management Development Moving throughout the regular day-to-day of our jobs, we come across countless opportun...

Leadership

Four Steps to Successfully Managing Added Workload

The day-to-day workload can often seem like a lot, but top it off with a special project and it can easily become overwhelming. The added tasks create...

Culinary Healthcare

Registered Dietitians—Agents of Change

In today’s culture, there is an abundance of misinformation regarding healthy eating and diets, making it hard to decipher what is legitimate and what...