HHS Blog

Excellent hand hygiene is a non-negotiable for healthcare facilities. It’s vital to keep patients, staff, and visitors safe. But sustaining a high lev...

COVID-19 hasn’t made it easy for senior living communities to attract new residents. Earning the trust of seniors and their families is more challengi...

Imagine you show up at a new restaurant after a long day at work. You’re tired, hungry, and ready to unwind. After being seated at your table, a few m...

Who: CHRISTUS St. Joseph Village Services: Senior Dining Background Food is the simplest pleasure in life. That’s why the dining experience is a criti...

By Derek Kissos, Executive Vice President of Strategy and Growth No matter what industry you’re in, success in a post-COVID world will depend on if yo...

Recovering from the financial and operational effects of COVID-19 will require a strategy that focuses on both reducing costs and improving operations...

Ask any hospital administrator, and most would say that patient experience is their top priority and the driver of everything their hospital does. But...

There are four main reasons your hospital needs a patient sitter program: • It increases patient safety • Patients get a better experience • Nurses ar...

A lot of the talk around providing excellent patient care revolves around soft skills. Mechanisms like AIDETⓇ (Acknowledge, Introduce, Duration, Expla...

You know that hospital support services matter. But maybe you’ve never seen their impact quantified in detail. We collected data from three different ...