Integrated Facilities Management

Making Regulatory Compliance Accessible

By Gary Rizzato, HHS Vice President of Integrated Facilities Management

Regulatory mandates regarding life safety standards and the environment of care are crucial to healthcare facilities receiving accreditation. The standards set forth are the basis of all regulatory compliance policies and are crucial to maintain since they serve as major funding opportunities for hospitals. With new guidelines added every year, requirements can often be convoluted and hard to navigate. As a result, facilities sometimes miss important details, which can lead to negative marks on The Joint Commission survey, and ultimately can cause loss of accreditation. However, this issue can be avoided by increasing efforts to create a more accessible, transparent, and comprehensive resource for the standardization of regulatory compliance. Here’s how:

Ensure all materials are properly organized and easily accessible.

Regulatory compliance requires hefty, detailed documents with a multitude of pages covering every aspect of safety. To help decipher the information, management should recruit a team to read every word, to make note of specific requirements, and to create a detailed map of the policies therein. Using tabs and categorizing the data helps to demystify the complexities of compliance processes and keeps facility teams organized.

Create well-designed graphics and charts to help explain processes.

Many documents lack eye-catching details and graphics. By incorporating posters, checklists, timelines, and charts, resources take on a more interactive feel. Not only do visual representations help organize information in a more appealing way, they also allow for an easier system for keeping track of whether mandatory schedules and inspections have been completed. Having a visual guide of tasks helps many personality types stay focused and organized.

Develop action plans based on quality assurance methodologies.

The resources developed should be used as an operational foundation and as a way to measure results. By incorporating quality assurance programs that contain evaluations and internal surveys, facilities can keep track of any discrepancies and initiate corrective action plans to keep compliance procedures on schedule.

Disorganized protocols for regulatory compliance can wreak havoc on the environment of care and the overall safety of a facility. By integrating better, easier-to-read, more navigable resources, facility teams can optimize their efficiency and create transparency across service lines as they adapt to a comprehensive approach to compliance.

 To learn more about HHS' approach to Integrated Facilities Management, contact us.

Gary Rizzato has spent the last 10 years working in the field of healthcare facility management and support services. Starting as a project leader directly out of college and moving his way up to his current position as Vice President of Integrated Facilities Management, Gary has always valued continued growth within the field of healthcare. Gary earned a Bachelor of Environmental Design in Architecture from Texas A&M University and a Master of Science in Engineering Science from Louisiana State University. Gary currently resides in Austin, Texas.